Terms and Conditions of www.pincshop.co.uk

Siop Flodau Pinc Flower Shop,
3 Abbey Terrace, Llandeilo,
SA19 6BD

Please read these Terms and Conditions (“Agreement”) carefully before using www.pincshop.co.uk (“the Website”) operated by PincShop (“the Company”). This Agreement sets forth the legally binding terms and conditions for your use of the Website and the services provided by the Company.

  1. Acceptance of Terms
    By accessing or using the Website, you agree to be bound by this Agreement and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing the Website.

  2. Description of Services
    The Company operates as an online florist, providing flower arrangements, bouquets, and related products (“the Services”). The Website allows users to browse, select, and purchase floral products for delivery.

  3. User Obligations
    3.1 Age Restriction
    By using the Website, you represent that you are at least 18 years of age or the legal age of majority in your jurisdiction.
    3.2 Account Registration
    To access certain features or make purchases on the Website, you may be required to create an account. You agree to provide accurate and up-to-date information during the registration process and to keep your login credentials confidential. You are responsible for all activities that occur under your account.
    3.3 Prohibited Conduct
    You agree not to engage in any of the following activities while using the Website: a. Violating any applicable laws or regulations; b. Impersonating any person or entity or falsely stating or misrepresenting your affiliation with a person or entity; c. Interfering with or disrupting the Website’s operation or the servers or networks connected to it; d. Attempting to gain unauthorized access to the Website or its related systems or networks; e. Collecting or storing personal information of other users without their consent; f. Engaging in any conduct that could disable, overburden, or impair the Website’s functionality.

  1. Intellectual Property
    All content and materials available on the Website, including but not limited to text, graphics, logos, images, and software, are the property of the Company or its licensors and are protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use the Website and its content for personal, non-commercial purposes.

  2. Ordering and Payments
    5.1 Product Availability and Descriptions
    The Company endeavors to provide accurate and up-to-date product descriptions, images, and availability information on the Website. However, it does not guarantee the availability of specific products at all times. In the event that a product becomes unavailable after an order is placed, the Company will notify you and offer a suitable alternative or refund.
    5.2 Pricing and Payment
    All prices displayed on the Website are in the local currency and are inclusive of applicable taxes and fees. The Company reserves the right to change prices without notice. Payment for orders must be made using the provided payment methods, including Stripe. By placing an order, you authorize the Company to charge the total amount to your selected payment method.

  1. Delivery
    6.1 Delivery Information
    The Company will make reasonable efforts to deliver the ordered products on the specified delivery date and to the provided address. It is your responsibility to ensure that accurate and complete delivery information is provided during the ordering process. The Company shall not be liable for any delays or failed deliveries due to incorrect or incomplete information provided by you.
    6.2 Delivery Errors or Damages
    In the event that you receive damaged or incorrect products, you must notify the Company within 24 hours of receipt. The Company may request photographic evidence of the damage or error before taking appropriate action, which may include replacement or refund.