Privacy Policy of www.pincshop.co.uk

Siop Flodau Pinc Flower Shop,
3 Abbey Terrace, Llandeilo,
SA19 6BD

This Privacy Policy (“Policy”) sets out how PincShop (“the Company”) collects, uses, and protects personal information provided by users (“you” or “the User”) when using the website www.pincshop.co.uk (“the Website”) in accordance with the UK data protection laws.

  1. Information Collection
    1.1 Personal Information The Company may collect personal information from you when you place an order or subscribe to the Company’s email list. This information may include your name, contact details, delivery address, and payment information. The Company does not retain user payment data and relies on third-party payment processors, such as Stripe, to securely handle payment transactions.
    1.2 Non-Personal Information
    The Company may also collect non-personal information, such as cookies, IP addresses, and website usage data, to improve the functionality and performance of the Website and to better understand user preferences and behavior.

  1. Use of Personal Information
    2.1 Order Fulfillment
    The Company will use your personal information to process and fulfill your orders, including delivering the requested products to the specified address.
    2.2 Email Communication
    If you provide your consent, the Company may use your personal information to send you updates, promotions, and other relevant information via email. You have the right to unsubscribe from these communications at any time by following the instructions provided in the emails.

  1. Data Sharing
    3.1 Third-Party Service Providers
    The Company may share your personal information with trusted third-party service providers, such as delivery companies, for the purpose of fulfilling orders and providing related services. These service providers are contractually obligated to maintain the confidentiality and security of your personal information.
    3.2 Legal Requirements
     The Company may disclose your personal information if required to do so by law or if such disclosure is reasonably necessary to protect the Company’s rights, property, or safety, or the rights, property, or safety of others.

  1. Data Security
    The Company takes reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure. Therefore, the Company cannot guarantee the absolute security of your personal information.

  2. Data Retention
    The Company will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.

  3. User Rights
    You have certain rights regarding your personal information, including the right to access, rectify, or erase your personal data, as well as the right to restrict or object to certain data processing activities. To exercise these rights, please contact the Company using the contact information provided at the end of this Policy.

  4. Changes to the Privacy Policy
    The Company reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on the Website, and your continued use of the Website after such changes constitutes your acceptance of the revised Policy.

  5. Contact Information
    If you have any questions, concerns, or requests regarding this Privacy Policy or the Company’s data practices, please contact us at nia@pincshop.co.uk

By using the Website, you signify your acceptance of this Privacy Policy. If you do not agree to this Policy, please do not use the Website.